La Casa Village Service Coordinator
TITLE: La Casa Village Service Coordinator
BASIC FUNCTIONS: Facilitates services to senior residents
REPORTS TO: La Casa Village Housing Specialist
HOURS: 8 hour per week
FSLA: Exempt or non-exempt
POSITION RESPONSIBILITIES:
1. Provides general case management including intake and referral services to all residents needing such assistance. May provide formal case management (i.e. evaluation of health, psychological and social needs, development of an individually tailored case plan for services and periodic reassessment of the resident’s situation and needs) for a resident when such service is not available through the general community.
2. Meets with each tenant preferably in their apartment at least every six months to monitor any issues, problems or situations they are dealing with. Documents all visits.
3. Establishes linkages with all agencies and service providers in the community; shops around to determine/develop the best “deals” in service privy, to assure individualized, flexible, and creative services for the involved resident(s).
4. Sets up a directory of providers for use by both project staff and residents.
5. Refers and links the residents of the project to service providers in the general community. These are, for example, case management, personal assistance, homemaker, meals-on-wheels, transportation, counseling, vocational visiting nurse, preventive health screening wellness and legal advocacy. Implements onsite or mobile health services.
6. Educates residents on service availability, application procedures, client’s rights, etc., providing advocacy as appropriate.
7. Monitors the ongoing provision of services from community agencies and keeps the case management and provider agency current with the progress of the individual. Manages the provision of supportive services where appropriate.
8. Helps the residents build informal support networks with other residents, family and friends.
9. May set up volunteer support programs with service organizations in the community.
10. May provide training to project residents in the obligations of tenancy or coordinate such training.
11. May educate other staff on the management team on issues related to aging in place and service coordination, to help them to better work with and assist the residents.
La Casa de Esperanza is an equal opportunities employer.
